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Dear Barry,Thank you for your review and for sharing your experience. Great support lots of great missions to increase your fun Dear Michel,Thank you for taking the time to share such detailed feedback. After submitting everything they asked for, customer support completely stopped responding.

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If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint.

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I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We would like to know why the player’s account was closed and what we can do to help resolve this issue. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. Our secure platform ensures your privacy with encryption, strict security standards, and licensing, providing fair play with verified RNGs.

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Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. I would like to request the presence of a representative from the casino in this conversation. Please, be aware that in case you fail to respond in the wino casino login given time frame or don’t require any further assistance, we will reject the complaint. Could you please forward all communications you have had with this casino to email protected. I only joined on 12th July and won that day, then made withdrawal request The account was in good standing until I requested the payout.